Category: Innovation

Nokia uses crowdsourcing to design the ultimate phone

Posted by – April 16, 2010

Looks like I am a bit late to the party, but Nokia is using the knowledge of the crowd to design a new concept phone. Based on user input on the Nokia Conversations site the handset maker will put together a concept that will have the correct mix of style, features and cost, based on customer input. Crowdsourcing is not a new concept but it has shown success in the past at solving tough challenges for a fraction of the cost of internally designed solutions.

So head over to the sight, spend a minute and give Nokia your input on the perfect phone.

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Putting customers before shareholders

Posted by – February 10, 2010

Today’s post asks whether an organization’s long term financial health is best served when the organization’s main focus is to increase share price each and every quarter, or if more value is generated by putting the customer their needs first.

Recent literature on the subject implies that the popular trend of the last three decades may not be the best choice – prioritizing share price above all else may actually rob longterm shareholders of wealth that could have been generated with a customer first policy. In the January-February 2010 issue of the Harvard Business Review, Roger Martin (dean of the Rotman School of Management) took a close look at a few companies that put the customer first. Interestingly, many of these companies generated strong shareholder returns compared to the S&P 500 while creating customer loyalty (or because of it).

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Build your disruptive innovation toolkit

Posted by – November 18, 2009

uowardtrendDisruptive innovation changes everything. Incumbents are toppled and upstarts are victorious simply because they turn everything on its head. Business models, markets even customers are re-defined in a disruptive innovation. Organizations that can disrupt successfully can carve entirely new markets and enjoy immense success. Organizations that can disrupt consistently will achieve rock star status in no time.

So what exactly does it take to disrupt? How can you come up with the next big idea? John Sviokla posted on his blog at Harvard business publishing about four things you should have in your disruptive innovation toolkit. Here is my spin on those four concepts: Simplification, there is nothing cheaper then free, take advantage of new technologies to drastically reduce cost and build a small team of phenomenal people.

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Why Great Innovators Spend Less Than Good Ones

Posted by – November 18, 2009

I’m a bit behind on my blog reading these days so I just came across a great piece written by Scott Anthony of Innosight Ventures about 2 weeks ago. Scott talks about the fact that cash-strapped innovation enterprises often achieve more success than their wealthy counterparts because large commitments “lead people to chase the known rather than the unknown, lead people to frame problems in technological terms and they lead innovators to shut off emergent signals”. Read the whole thing here.

This is a quick post. For more info on quick posts, look here.

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Innovation in uncertain times

Posted by – November 16, 2009

qmThe past four weeks have been extremely busy. Thankfully, I have had the time to squeeze in a number of interesting lectures and talks. Over the next few posts I am going to cover some talks I attended covering topics such as innovation, systems science, design and design thinking and on creating a smarter planet.

I have mentioned before that in an uncertain economy, innovation becomes more important than ever before. Scott Anthony of Innosight Ventures and author of “The Silver Lining: An Innovation Playbook for Uncertain Times” recently gave a talk at University of Toronto’s Rotman school of business covering innovation and its increasing necessity.

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